Privacy Policy

Last updated: January 1, 2026 · Applies to homenaturesphere.com and all services provided by Home Nature Sphere.

1. Who We Are

Home Nature Sphere ("we," "us," "our") is a home renovation company headquartered at 102 Shoshone Trl, Edenton, North Carolina, 27932, USA. You can reach us at (252) 221-8223 or info@homenaturesphere.com. This policy explains what personal information we collect, why we collect it, and the choices you have.

2. Information We Collect

• Information you give us: name, email address, phone number, project address, service interests, budget range, preferred dates, and project descriptions submitted through our booking form, contact form, or newsletter signup.
• Information collected automatically: IP address, browser type, device type, pages visited, and referring URLs, gathered through cookies and similar technologies.
• Project communications: emails, text messages, call notes, photos, and site-visit records related to your renovation.

3. How We Use Your Information

• To prepare quotes, schedule consultations, and perform renovation services you request.
• To send service updates, progress reports, warranties, and invoices.
• To send our newsletter — only if you subscribed, and only until you unsubscribe.
• To improve our website, marketing, and customer service.
• To comply with legal, tax, licensing, and insurance obligations.

4. Cookies & Analytics

We use essential cookies to make the site function and optional analytics cookies to understand how visitors use it. Analytics data is aggregated and is not used to identify you personally. You can disable cookies in your browser; the site will remain usable, though some conveniences may be limited.

5. Sharing Your Information

We never sell your personal information. We share it only with: (a) vetted subcontractors and suppliers working on your project, limited to what they need; (b) financing partners, but only if you explicitly apply for financing; (c) service providers such as email delivery and hosting, bound by confidentiality; and (d) authorities where required by law.

6. Email Communications & Unsubscribing

Marketing emails are sent only to subscribers. Every newsletter contains an unsubscribe link, and you can also remove yourself anytime at unsubscribe.html. Unsubscribe requests are honored promptly and confirmed by email. Transactional messages (quotes, project updates, warranties) are not marketing and may continue while your project is active.

7. Data Retention

Quote and contact requests are kept for up to 24 months. Project records, contracts, warranty documents, and invoices are kept for the duration of your warranty (minimum 5 years) and as required by North Carolina law. Newsletter subscriber emails are kept until you unsubscribe.

8. Data Security

We use industry-standard safeguards including encrypted connections (HTTPS/TLS), access controls, and least-privilege practices for subcontractor data sharing. No method of transmission is 100% secure, but we treat your information with the same care we'd want for our own homes.

9. Your Rights (Including CCPA & State Privacy Rights)

Depending on your state of residence, you may have the right to: know what personal information we hold; request a copy; request correction or deletion; opt out of marketing; and not receive discriminatory treatment for exercising these rights. California residents may additionally request disclosure of categories shared under the CCPA/CPRA. To exercise any right, email info@homenaturesphere.com or call (252) 221-8223. We respond within 45 days.

10. Children's Privacy

Our services are directed to adults. We do not knowingly collect information from children under 13 (COPPA). If you believe a child has provided us information, contact us and we will delete it promptly.

11. Third-Party Links

Our site may link to partner sites (e.g., financing providers). We are not responsible for their privacy practices; please review their policies separately.

12. Changes to This Policy

We may update this policy as our services evolve. Material changes will be noted with a new "Last updated" date at the top of this page, and significant changes will be announced on our homepage.